Description of HP Care Pack Next Business Day Onsite for HP DesignJet Studio 36"

• When hardware problems occur, it's important to get back up and running as quickly as possible.
  Expertise is at your fingertips with HP's next business day on-site hardware support, so you can improve product uptime.
  With efficient remote assistance or convenient next-day on-site support, you can get help when you need it - so you can get back to work.
  
  

  Benefits of HP Care Pack

  
  We come to you next business day:
  Repairs, spare parts and service are done at your place next business day. Our experts are available 9 hours a day, 5 days a week.
  Support you can rely on:
  You can be sure your hardware will be good as new as soon as possible thanks to our knowledgeable experts and efficient service and support.
  Help is available over the phone - or delivered straight to your door:
  Our support specialists are always ready to help in whatever way the situation requires, whether it's remote support over the phone or in person.
  
  Service Type: on-site repair
  Response time: Response next business day
  Coverage Period: Regular business days - 9 hours
  Service Location: On-site
  Service Method: On-site repair